Help centre
Step-by-step guides for firelet.media Gallery on Windows, macOS, Linux and Android — and straight answers for when something is not right.
12 topics · 30 guides
Install firelet.media Gallery, start the free trial and find your way around.
Add folders, import from cards, cameras, phones and scanners, and keep the library in step with your disk.
Sort, filter and open photos: the grid, the viewer, the calendar and keyboard shortcuts.
Find any photo by describing it, by the text in it, or with filters and saved queries.
Group faces into people, see your photos on a map and look up place names.
Albums, keywords, ratings, labels, duplicates, dates and file moves.
Non-destructive photo edits, presets, and playing videos and motion photos.
Pair your Android phone over Wi-Fi, copy photos both ways and use the free companion app.
Export, print and share copies, and keep your photos and library safe.
Keys, activation, moving computers, updates, orders, invoices and refunds.
Fixes for the problems people hit most: formats, videos, the map, the phone link and licence messages.
What stays on your computer, what is ever sent, and how your originals are protected.
The guides most people need first.
Getting started
Download the free trial from firelet.media and run the signed installer. No admin rights are needed, and the gallery opens ready for your photo folders.
Getting started
The trial runs 14 days from the first launch with every feature on, no photo or folder limit and no watermark. When it ends, your library stays browsable.
Library & import
Open Library (Alt+1), click Attach a folder and pick a folder on any drive. The gallery indexes it where it is: nothing is moved, copied or uploaded.
Search & AI
Open the AI panel, type a description such as 'sunset over the sea' and press Enter. The on-device model ranks your photos by how closely they match.
Licence & account
Click the licence label in the title bar (Trial · 14d), paste the key from your email or account into Licence key and press Activate. It needs internet once.
Getting started
Attach a folder, let the scan finish, then filter, search by description and open the viewer. A quick tour of the title bar, icon rail, toolbar and grid.
Say what you were trying to do and what happened instead. A person reads every message, usually within a working day.
